TRUPHONE FOR FINANCE
The world’s top banks trust us because we are the only provider to deliver Global in-network recording with patented technology.
Truphone named “Most Innovative Operational Resilience / Business Continuity Initiative”
Named by a panel of compliance experts, Truphone’s recording solution take the A-Team Innovation Awards 2021 prize.
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OVERVIEW/ 02
YOUR ROLEAs Head of Mobile, it is up to you to ensure your business is empowered with the optimum wireless communication tools. It is crucial to champion efficiency and consistency on a global basis whilst at the same time keeping a constant vigil on the costs.
Mobile is becoming an increasingly critical communications tool as a result of the transition to more flexible working. While mobile devices have undoubtedly been an enabler in many ways to support this more agile way of working, Compliance Managers have had to face a wealth of new challenges.
A significant challenge for IT Directors is the ongoing successful and cost-effective delivery of a compliant and secure wireless communications strategy. Faced with a workforce with different, and often conflicting, wireless communication needs, the requirement for agility and flexibility has never been more pressing.
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SolutionsTruphone for Finance offers a unique set of mobile communication tools that provides Financial Institutions the ability to simplify their mobile estate by reducing suppliers, while improving customer service, increasing insight, eradicating spend volatility, removing uncertainty and reducing cost whilst at all times managing risk and enabling compliance.
Unlike other ‘international’ mobile brands, Truphone for Finance operates as one company managing one ubiquitous mobile communications platform and operating model globally. One management team, one account management and support unit, one support environment, one billing platform, one security approach, one compliance interface and one network globally.
Secure communication and recording from personal handsets.
Secure communication and recording from personal handsets.
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Challenges
From a shift in the way we work to keeping compliant, the Global Financial Market face increasing challenges.
There is an increasing demand within the banking and financial sectors for BYOD models. And recently, this has increased dramatically as mobile communication has soared to support remote working.
While the world undergoes fundamental changes, compliance measures have remained rigid. The shift to more remote ways of working has presented new challenges for the industry to master in a very short space of time.
When it comes to security, businesses need to be assured that their solutions partners have the correct protocols and procedures in place. But there is no one-size-fits-all approach. However the need for a “one pane of glass” approach to security management is more prescient than ever before.
When it comes to mobile communication services, end users are pushing for more features and functionality. But as businesses continue to scale and enhance mobile communication technology, so too increases the number of challenges.
"Our Market Traders and Compliance Team have been using Truphone’s Mobile Call Recording service for almost 4 years and have had no issues. The set-up was easy to roll-out - from the initial user setup requests through to accessing our recordings via their easy to use online portal. Truphone’s customer service & service delivery teams have been excellent."
Telecom ManagerEuropean bank.