YOUR ROLE
COMPLIANCE MANAGER
One of the most demanding functions in the Global Financial Markets is compliance—balancing the demands of the business with the increasingly stringent demands of the regulators on a global basis. In an ever-changing and highly-regulated industry, we understand the pressure to remain compliant whilst at the same time enabling operational effectiveness.
/ 01
OverviewOver the past 10 years, Truphone for Finance has amassed a wealth of knowledge and experience in supporting global Financial Institutions’ compliance objectives with respect to mobile communication.
Mark Harrington
Senior Product Manager, Truphone
"Truphone for Finance aims to simplify the complex world of global mobile compliance making it simpler for you and your users to do the right thing"
Mobile communications has become business critical as a result of the increases in remote working. While it has undoubtedly been a saviour in many ways, for Compliance Managers, it has presented a wealth of additional challenges.
If an organisation partners with multiple mobile compliance vendors, this can lead to the challenge of managing surveillance activities across multiple data siloes. The same goes for the storage of that information when derived from multiple sources. This problem can be alleviated by opting for a single supplier that is equipped to provide a single source of data globally which can be integrated into a financial organisation’s existing compliance infrastructure.
With the consumerisation of IT and device capability increasing fast, Compliance Managers now have a whole new set of demands to satisfy. Compliance Managers now have to perform a balancing act: meeting the demand for consumer-facing technology trends such as BYOD and the increased use of platforms like WhatsApp and Microsoft Teams for communication purposes, while ensuring that these new channels still meet compliance requirements.
General consensus is people want to be compliant and do a good job. But in a fast-paced world with the added stress of remote working, end-users also tend to opt for what is quick and easy. In some cases, this means non-compliance. Therefore, it becomes our job to make working compliantly effortless, because the easier it is to communicate in a compliant way, the more likely you are to succeed in it.
/ 02
SolutionsAll of Truphone solutions are built with the highest standards of resilience, security and reliability so you can rest assured your organisation will be in safe hands.
Delivery solutions
Providing mobile connectivity via a SIM, eSIM or Application on a recorded or non-recording basis—underpinned by industry-leading customer support globally.
Channel solutions
Including WhatsApp, WeChat and Microsoft Teams, we can enable a unified compliance interface across multiple channels.
Network solutions
Delivering the resilience, scale, global reach and capability to meet the rapidly evolving mobile communication demands of the Global Financial Markets.
Integration solutions
Having multiple sources of data and different suppliers is becoming highly inefficient—an overarching, integrated solution is needed.
Compliance solutions
Further shifts by the industry towards BYOD models and consistent, global monitoring are opening up the floor for new technologies and trends.
Service solutions
Opting for a unique global mobile network that puts enterprise-grade service at the forefront across multiple countries will both simplify and enhance mobile capability.
/ 03
Challenges
The compliance challenges you face.
The banking and financial industries have gone through a major shift in a very short timeframe. The ways in which we have all adapted to do business has altered things significantly, yet compliance measures remain the same.
BYOD Compliance
Commercial and technical drivers have brought Bring Your Own Device (BYOD) to the fore. How can we adapt to this new model while remaining compliant?
Security
With the increased reliance on domestic wireless networks and the emergence of new communications channels, it’s never been more challenging to maintain the highest security standards.
Regulatory changes
We all anticipate further changes and tighter regulations as we go forwards.
/ 04
End to endRemain compliant without disruption every day.
Calls, SMS, BYOD.
Cloud and on-site solutions
Data never help “at rest”
Data never help “at rest”
No matter where you are in the world or what devices and platforms your business is using, we ensure air-tight recording for compliance. We are also future–proofing our solutions for the new era, adding an arsenal of new communications channels to the list of tools you can record.
Calls, SMS, BYOD.
Calls, SMS, BYOD.
No matter where you are in the world or what devices and platforms your business is using, we ensure air-tight recording for compliance. We are also future–proofing our solutions for the new era, adding an arsenal of new communications channels to the list of tools you can record.
Cloud and on-site solutions
Cloud and on-site solutions
We provide a one-pane-of-glass view on your global data through our portal—allowing administrators and the people responsible for the cost of mobility to see what is happening daily. This monitoring is available in real-time anywhere in the world and is updated every 15 seconds.
Data never help “at rest”
Data never help “at rest”
By providing a global communications solution for all your locations from one ubiquitous global platform, we significantly reduce the time spent on auditing processes and supplier attestation. Truphone for Finance was built for the Global Financial Markets, enabling consistent data capture through cloud or on-site delivery globally.
Data never help “at rest”
Data never help “at rest”
With Truphone for Finance, you can store all recorded content in our own highly secure globally co-located private cloud environment or deliver the media in real-time directly into a firm’s existing archive and surveillance environment for compliant recording in real-time.
Further Information
Press release - Feb 1, 2022
Truphone Announces MVNO Partnership Agreement with BT Wholesale
What we can do for you
- Agile – Recorded and non-recorded mobile connectivity across channels and platforms.
- Global – Full service and support in eight of the world’s largest financial hubs. Integrated compliance service in a further 20 countries.
- Specialist – designed for Global Financial Markets.
- Integrated – All services delivered under one global MSA, compliance, security regime, real-time delivery and reporting platform.
- Tailored – Data stored in Truphone’s secure global cloud or delivered in real-time to existing infrastructure.
