YOUR ROLE
IT DIRECTOR
The increasing prevalence and availability of consumer communication services has shaken the power dynamic between the IT Director and their end users. The end user is now an educated consumer of these extraordinary applications and communication tools—the utility, ease and benefits of which is increasingly in demand. In addition, the spiralling costs of mobile devices and the end user’s insatiable demand for them, means aligning budgets with end-user expectation is a challenge.
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OverviewWe partner with IT Directors to meet the demands of compliance.
Ines Freitas
Engineering Manager, Truphone
A significant challenge for IT Directors is the successful and cost-effective delivery of a compliant and secure wireless communications strategy. A workforce will have a multitude of different requirements from your mobile estate. Some will require the best top-of-the-line devices to ensure they are working to the very best standard, some will have a preference on Apple versus Android, some will require corporate communication services on their personal device and some will not need a mobile but require a different kind of communication device, like a tablet. As you might imagine, coming up with a cohesive device strategy that touches all of this on a global basis is complex.
Shadow IT, or the unauthorised use of personal applications and communication platforms is another huge risk for IT Directors to shoulder. They must consider how to empower their end users with the tools they need, so they can remain connected and productive within the authorised infrastructure of the organisation.
And that is just for employees with standard communications needs. When it comes to traders, brokers and advisors, they will be handling a great deal more sensitive data which will all need to be properly recorded and stored in line with your regulatory framework.
How do you create a strategy that meets all those requirements, empowering people in different ways with different tools across multiple countries? It is no small task without expert help.
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SolutionsAll of Truphone solutions are built with the highest standards of resilience, security and reliability so you can rest assured your organisation will be in safe hands.
Delivery solutions
Providing mobile connectivity via a SIM, eSIM or Application on a recorded or non-recording basis—underpinned by industry-leading customer support globally.
Channel solutions
Including WhatsApp, WeChat and Microsoft Teams, we can enable a unified compliance interface across multiple channels.
Network solutions
Delivering the resilience, scale, global reach and capability to meet the rapidly evolving mobile communication demands of the Global Financial Markets.
Integration solutions
Having multiple sources of data and different suppliers is becoming highly inefficient—an overarching, integrated solution is needed.
Compliance solutions
Further shifts by the industry towards BYOD models and consistent, global monitoring are opening up the floor for new technologies and trends.
Service solutions
Opting for a unique global mobile network that puts enterprise-grade service at the forefront across multiple countries will both simplify and enhance mobile capability.
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Challenges
The compliance challenges you face.
The banking and financial industries have gone through a major shift in a very short timeframe. The ways in which we have all adapted to do business has altered things significantly, yet compliance measures remain the same.
Secure storage and delivery
No matter the circumstances, storage and delivery solutions must have the highest levels of integrity and evidential weight.
Operational costs
The rise in BYOD brings a new challenging overhead in administration.
BYOD Compliance
Despite the surge in demand for BYOD, regulations remain strict.
COVID-19
COVID-19 changed the face of the finance industry forever. But the challenges are not over yet.
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End to endEnabling compliance at every step.
Calls, SMS, BYOD.
Cloud and on-site solutions
Data never help “at rest”
Data never help “at rest”
No matter where you are in the world or what devices and platforms your business is using, we ensure air-tight recording for compliance. We are also future–proofing our solutions for the new era, adding an arsenal of new communications channels to the list of tools you can record.
Calls, SMS, BYOD.
Calls, SMS, BYOD.
No matter where you are in the world or what devices and platforms your business is using, we ensure air-tight recording for compliance. We are also future–proofing our solutions for the new era, adding an arsenal of new communications channels to the list of tools you can record.
Cloud and on-site solutions
Cloud and on-site solutions
We provide a one-pane-of-glass view on your global data through our portal—allowing administrators and the people responsible for the cost of mobility to see what is happening daily. This monitoring is available in real-time anywhere in the world and is updated every 15 seconds.
Data never help “at rest”
Data never help “at rest”
By providing a global communications solution for all your locations from one ubiquitous global platform, we significantly reduce the time spent on auditing processes and supplier attestation. Truphone for Finance was built for the Global Financial Markets, enabling consistent data capture through cloud or on-site delivery globally.
Data never help “at rest”
Data never help “at rest”
With Truphone for Finance, you can store all recorded content in our own highly secure globally co-located private cloud environment or deliver the media in real-time directly into a firm’s existing archive and surveillance environment for compliant recording in real-time.
Further Information
Press release - Feb 1, 2022
Truphone Announces MVNO Partnership Agreement with BT Wholesale
What we can do for you
- Agile – Recorded and non-recorded mobile connectivity across channels and platforms.
- Global – Full service and support in eight of the world’s largest financial hubs. Integrated compliance service in a further 20 countries.
- Specialist – designed for Global Financial Markets.
- Integrated – All services delivered under one global MSA, compliance, security regime, real-time delivery and reporting platform.
- Tailored – Data stored in Truphone’s secure global cloud or delivered in real-time to existing infrastructure.
