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OverviewModern service solutions for modern businesses
Unlike other “multinational” mobile operators, Truphone for Finance genuinely operates as a single global company in every way. We provide a completely native service in nine financial hubs and a recording service in a further 20 countries across four continents, and as a truly unique global mobile network, we help international organisations to simplify and rationalise their mobile estates.
Global shared tariffs / Tailored Global Plans
Empowering customers with truly global mobile plans.
Truphone for Finance’s platform empowers its customers with truly global mobile plans.
The ability to eliminate roaming entirely in over 200 countries is combined with the facility to share substantial data bundles across hundreds and even thousands of users. This can be delivered in tandem with Individual usage plans. This fundamentally increases the predictability of spend whilst at the same time supporting cost centre billing.
What’s more, this delivers economies of scale and cost control across a customer’s whole account, enabling reliable insurance against unpredictable usage. This means no more exorbitant out-of-bundle roaming charges, and the eradication of bill shock by the prevention of unexpected consumption in ‘exotic’ locations.
Key Benefits:
- Eliminates roaming charges in 200+ countries
- Ability to share data bundles across thousands of users
- Individual plans support cost centre billing
- Scalability and flexibility
- Eliminates bill shock
Need help?
Speak to one of our experts to get help and advice in ensuring your business is compliant.
Usage monitoring and management
Complete oversight into your mobile estate, from all corners of the globe.
Truphone has developed a market-leading usage monitoring platform that will enable accurate real-time spend, monitoring and alerting.
How we can help
Through its usage platform, Truphone provides its customers with real-time access to their users’ consumption of voice, data and SMS. The platform also enables real-time alerting and can curtail excessive individual usage. These tools allow firms to proactively manage spend and eradicate the all-too-common uncontrolled expense volatility.
As with everything Truphone does, this works on a global scale, ensuring you have oversight of usage, trends, issues and spikes in multiple countries from one simple and easy-to-use interface.
Did you know?
Truphone’s powerful monitoring and management portal works across the globe in real-time and is updated every 15 seconds, giving users complete visualisation anywhere, any time.
Need help?
Speak to one of our experts to get help and advice in ensuring your business is compliant.
Unified engagement model
Award-winning enterprise-class service. 24/7/365.
Whether dealing with service issues, regulatory enquiries or security audits, Truphone for Finance’s centrally controlled, globally distributed platform is managed by one global community. These teams interface with the customer via one account management, service and support unit. This means that all customer requirements are dealt with consistently, globally and uniformly.
With a vertically integrated global team dedicated to supporting the global financial market, Truphone for Finance has tailored its service environment to specifically support the needs of the financial markets globally. Truphone has been developing this dedicated industry approach for the last 10 years.
Truphone’s award-winning in-house customer support division provides 24/7 support in six languages. It is committed to answering a call within 30 seconds and the agent is empowered to address the problem directly. 80% of enquiries to Truphone customer services are resolved on the first call.
Did You Know?
A Net Promoter Score (NPS) is the industry standard for measuring support effectiveness. Where traditional mobile operators typically achieve 15 or lower, Truphone consistently exceeds 50.
Need help?
Speak to one of our experts to get help and advice in ensuring your business is compliant.
Truphone Whitepaper
The Future of Mobile Communication in the Global Financial Markets
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Other Solutions
All of Truphone’s solutions are built with the highest standards of resilience, security and reliability so you can rest assured your organisation will be in safe hands.
Channel solutions
Including WhatsApp, WeChat and Microsoft Teams, we can enable a unified compliance interface across multiple channels.
Channel solutions
Including WhatsApp, WeChat and Microsoft Teams, we can enable a unified compliance interface across multiple channels.
Network solutions
Delivering the resilience, scale, global reach and capability to meet the rapidly evolving mobile communication demands of the Global Financial Markets.
Network solutions
Delivering the resilience, scale, global reach and capability to meet the rapidly evolving mobile communication demands of the Global Financial Markets.
Integration solutions
Having multiple sources of data and different suppliers is becoming highly inefficient—an overarching, integrated solution is needed.
Integration solutions
Having multiple sources of data and different suppliers is becoming highly inefficient—an overarching, integrated solution is needed.
Compliance solutions
Further shifts by the industry towards BYOD models and consistent, global monitoring are opening up the floor for new technologies and trends.
Compliance solutions
Further shifts by the industry towards BYOD models and consistent, global monitoring are opening up the floor for new technologies and trends.
Delivery solutions
Providing mobile connectivity via a SIM, eSIM or Application on a recorded or non-recording basis—underpinned by industry-leading customer support globally.
Delivery solutions
Providing mobile connectivity via a SIM, eSIM or Application on a recorded or non-recording basis—underpinned by industry-leading customer support globally.
Further Information
Press release - Feb 1, 2022
Truphone Announces MVNO Partnership Agreement with BT Wholesale
What we can do for you
- Agile – Recorded and non-recorded mobile connectivity across channels and platforms.
- Global – Full service and support in eight of the world’s largest financial hubs. Integrated compliance service in a further 20 countries.
- Specialist – designed for Global Financial Markets.
- Integrated – All services delivered under one global MSA, compliance, security regime, real-time delivery and reporting platform.
- Tailored – Data stored in Truphone’s secure global cloud or delivered in real-time to existing infrastructure.
