In a small number of countries, some network providers block Truphone subscribers from making outbound calls. The callback method is used to resolve this issue and allow subscribers to make the most of our service.
A subscriber will know that he is unable to make standard outgoing calls when:
- He receives an SMS from Truphone stating that outgoing calls are blocked and *100* should be used.
- When making an outgoing call, he receives an SMS from the network the SIM is registered to which states that outgoing calls are not alllowed.
When making an international call, there are prefixes that may be required to append to the phone number being dialled to ensure it connects successfully.
Using The CallBack Method
|
With Exit Codes |
With the + Sign |
With Smart Dialing On |
|
Australia |
Australia |
Australia |
With Smart Dialing enabled, subscribers can call local numbers in the country they are visiting and numbers back in their home country without the need to dial international access or country codes.
To know more about Calling Abroad, Country Codes and International Dialing, please click here.
